Support You Can Count On

Report & Model Support

Help when a report breaks, a number looks wrong or a model needs a change.

Enhancements

New measures, pages and reports as your business asks new questions.

Data Refresh Monitoring

We watch scheduled refreshes and follow up when one fails, so problems are caught and fixed quickly.

A Set Block of Hours

A fixed number of hours each month, used for whatever matters most that month.

Plans sized to you

Monthly plans sized to the support you need. We'll scope it with you on a short call.

Simple to Run

1

Scope

We agree on what's covered and how many hours fit your needs.

2

Onboard

We learn your reports, models and data sources.

3

Support

You send requests and we work through them in priority order.

4

Review

We check in regularly on hours used and what's coming next.

Common Questions

Which platforms do you support?

Power BI and Microsoft Fabric, along with the SQL Server, Azure and Snowflake sources behind them.

Do you support reports you didn't build?

Yes. We review what you have first, so we understand it before we change it.

When can we reach you?

Monday to Friday, 8am to 6pm Central.

How much does it cost?

Plans depend on the hours and coverage you need. Book a short call and we'll scope it together.

Where This Fits

Keep Your Reports Running

Book a short call and we'll scope a plan around the support you need.